|(Credit: Microsoft Clip Art Gallery)|
This version has evolved from a number of speaking engagements over the past year, and is a bit more focused on the public service, although it's still applicable to pretty much any workplace. The video contains my full 30 minute presentation followed by a Q&A.
If you prefer text, the full script is available on Google Drive and (as with all the content on this blog) is licensed with a creative commons attribution. (Here's more info about this license.)
Hope you like it!